Warranty Information

Welcome to our online cigar shop and smoke shop. Please read the warranty information below to understand how product issues, defects, and returns are handled.

Retailer Disclaimer

Our online cigar shop operates strictly as a retail smoke shop. We are not the manufacturer of any products sold on this website. All cigars, accessories, and smoking products are sourced from third-party manufacturers.

Manufacturer Responsibility

Any concerns regarding a product being dried out, damaged, defective, or having manufacturing issues must be addressed directly with the manufacturer. As an online cigar shop and retail smoke shop, we do not provide manufacturer warranties.

Returns & Customer Support

If you need assistance with an order placed through our online smoke shop or would like to request a return, please contact our customer support team using the link below.

Contact our online cigar shop for returns or support

Important Notice

By purchasing from our online cigar shop and smoke shop, you acknowledge that all warranties and product guarantees are provided by the manufacturer and not by our retail store.